Return Policy

At Aiyana we take great care in the quality control of our products. We want all of our customer to feel confident with their unique purchase and with our company.

 

Faulty Items

- contact Aiyana customer service at info@aiyana.com.au within 7 days of receipt of product. please include a photo of the fault. We will assess the fault and email you the outcome within 48hrs. If we deem a product as faulty we will gladly refund you the product price minus the shipping fee or send you a replacement.

 

Change of mind:

Due to the delicate nature of our products please choose your items carefully as we do not refund or exchange for change of mind.